IMPORTANT ANNOUNCEMENT! CAN USE YOUR HELP Therefore this is a Blatant and Brazen Request for Clients and FUNDS.

In the past we have been able to operate ONLY from donations from our Clients. Apparently computers are getting better and our Clients are becoming more knowledgeable so donations have gone down considerably. Also, to keep highly motivated Technicians we need more Clients.

We thank everyone who has helped so far with Donations and Your Questions.

As you know all of us are volunteers. PLEASE consider making a donation at OUR DONATIONS PAGE and TELL YOUR FRIENDS ABOUT US!.


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  10 things to do first in Linux Mint 18.3 Cinnamon

Congratulations, you have installed a brand new Linux Mint 18.3 (code name: Sylvia), with the Cinnamon desktop! What's best for you to do, first of all?

Read more at:
  Mac Mouse Double-Clicking Instead of Single Clicki...

Some Mac users may encounter a weird issue where they attempt to single click their mouse or trackpad but a double-click is registered instead of the intended single click. This is obviously frustrating since a double-click in the wrong place can perform actions you may not want to perform, like ful... Show More
  MacBook Cannot Use Mouse and Trackpad at the Same ...

Some Mac users may find that if they connect an external mouse or trackpad to their MacBook or MacBook Pro, the internal built-in trackpad then no longer works. This may appear like a bug, and some users may think it’s a hardware problem, but the good news is that the inability to use both a mouse... Show More
  15 More Tips & Tricks You Need to Know to Master W...

Windows 10 has so many new features that we couldn't even cover them all with one article. From keyboard shortcuts to revamped search functions and all-new window gestures, Microsoft definitely piled on the fresh functionality in the latest version of their operating system.

Read more at: http://b... Show More
  2 Show Desktop Keyboard Shortcuts for Mac

If you want to show the Mac desktop quickly, the fastest way to do so is often with a keyboard shortcut to reveal the desktop. This approach will push aside all on-screen windows, apps, and other information, and show only the Mac desktop – all without closing any apps.

Read more at: http://bit.... Show More
  How to Install & Use SF Mono Font on Mac with Othe...

SF Mono is a really nice monospaced font available to Mac users within Terminal and Xcode, but you may have noticed that SF Mono is not available outside of those two apps.

If you’d like to use SF Mono font elsewhere in MacOS and in other Mac apps, follow the instructions below to install the S... Show More

 Latest Industry News...

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  The latest way Microsoft Office is used to infect ...

Criminal have found another way to (mis)use Microsoft Office and infect computers using the latest €zero-day€™ hack.

You may know that Adobe€™s Flash was a popular add-in for web pages to display multi-media content.  But Flash was very insecure and unstable so it... Show More
  What does Google Chrome€™s Incognito M...

YOU might think you're keeping your browsing hidden with the Incognito Mode on Google Chrome, but is it really as safe as you thought?

If you hoped that Incognito Mode would keep ALL your browsing activities secret, you're sadly mistaken

Read more at:
  Linux Mint 19 Tara MATE BETA Release

Linux Mint 19 is a long term support release which will be supported until 2023. It comes with updated software and brings refinements and many new features to make your desktop even more comfortable to use.

New features:

This new version of Linux Mint contains many improvements.

For an ove... Show More

Apple is going to dramatically change your iPhone. Even if it's old.

The company announced iOS 12, the new version of its operating software for iPhone and iPads. And while it did not include some of the dramatic features found in previous updates, it did include at least two profound changes.
... Show More
  Steam SHOCK: Hackers could have taken control of Y...

Steam fans are being warned about a vulnerability that experts say has existed for 10 years.

Cyber security experts have put Steam users on alert about the remote code execution vulnerability.

Context Information Security said this backdoor affected all 15 million active Steam clients.

In ... Show More
  No Kernel 5.0! Linus Torvalds Prefers Releasing it...

Linus Torvalds has announced the release of Linux Kernel 4.17. Take a look at main new features in the latest kernel release.

A new Linux Kernel has been released today and unlike the expectations, it is not called Kernel 5.0.

On Linux€™s Kernel Mailing list webpage, Linus Torva... Show More

 What Our Clients Say...

Tech was very helpful

" Excellent service. I made another recommendation to a friend today. "  June 17th, 2018

He did the best under the circunstances  June 16th, 2018

He was very helpful thank you

" I would not hesitate to use protonic again "  June 10th, 2018

Hello. thanks paul for your quick response. i'm going to look into all the possibilities you gave me. thanks again bob  June 8th, 2018

Highly obliged for so much help- all step by step.

" Protonic is having such excellent and great technicians. "  June 7th, 2018

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Tue, 26 Sep 2017 - Can you recommend an anti-spam program ? Free, if possible ! Thanks.


The following article provides invaluable tips on ways to reduce spam; there are numerous programs mentioned: Most spam can be eliminated with adopting anti-spam habits of Internet usage and the use of block lists within the email client.

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Preinstalled Win 10 pc. How to reinstall.


If you are lucky there is a recovery partition on the disk. Go to "Settings > Updates and Security" and select "Recovery". Select the option there (Reset this PC) or (Advanced startup). If neither of these work you will need to get a recovery CD from the manufacturer.


I am asked if i want to whitelist a site I go. Should I or not?


Yes... If you are sure all you will get from that site you certainly should. On the other hand if you are not sure of what is on the site and who will see it, you perhaps should not.

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